WebFeb 28, 2024 · Afiniti is a world-leading applied artificial intelligence company that uses patented technology to pair customers and contact center agents based on how wel... WebNov 16, 2024 · Afiniti's unique benchmarking and precise measurability allow clients across industries including healthcare, telecommunications, travel, hospitality, insurance, and …
Afiniti and LivePerson Integrate AI Technologies to Help Brands …
WebFeb 4, 2024 · Afiniti is a charter member of A.I.Connect, an Avaya-led initiative that brings together an ecosystem of vendors and developers taking an active part in building AI-driven solutions. A.I.Connect is accelerating the adoption of AI solutions in contact center and unified communications solutions. WebOct 23, 2024 · Afiniti, which uses machine learning and behavioral science to better match customers with customer service agents — “behavioral pairing” is how it describes the process — has closed a ... scarsdale shelton lock
Afiniti - Wikipedia
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